Privacy Policy

Effective Date: August 26, 2026

1. Introduction

Welcome to El-Misria Engineering.

El-Misria Engineering respects your privacy and is committed to protecting the personal information you provide when visiting or using our website:

https://elmisriaeng.com/en/

This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and the choices and rights available to you.

By using our website, submitting an inquiry, requesting a quotation, or communicating with us through the website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

When you contact us, request a quotation, request technical information, or submit an inquiry, we may collect:

• Full name
• Company or organization name
• Job title or position
• Email address
• Telephone or mobile number
• Country and location
• Product or service requirements
• Project information
• Technical requirements
• Information included in your message or inquiry
• Any documents or files that you voluntarily submit

Please do not provide sensitive personal information unless it is specifically required for the service you are requesting.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• General website usage information
• Technical information required for website security and performance

This information may be used in an aggregated or anonymized form for website administration, security, analytics, and improvement.

3. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and requests.
• Provide quotations and commercial information.
• Provide information about our products and engineering solutions.
• Evaluate technical and project requirements.
• Communicate with you regarding requested products or services.
• Provide technical or commercial support.
• Process and manage business communications.
• Improve our website, services, and customer experience.
• Analyze website traffic and usage.
• Protect our website against spam, fraud, unauthorized access, and security threats.
• Maintain appropriate business and legal records.
• Comply with applicable legal and regulatory requirements.

We will not use your personal information for purposes that are materially inconsistent with the purpose for which it was collected without an appropriate legal basis or, where required, your consent.

4. Contact and Quote Requests

If you submit information through a contact form, quotation request, or other inquiry form, the information you provide may be used by El-Misria Engineering to respond to your request.

Depending on the nature of your inquiry, your information may be reviewed by relevant personnel responsible for:

• Sales
• Engineering
• Technical support
• Project management
• Procurement
• Customer service

We only request information reasonably necessary to process and respond to your inquiry.

5. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, improve performance, remember preferences, analyze website usage, and enhance security.

Cookies may include:

Essential Cookies

These cookies may be necessary for basic website operation, security, navigation, and functionality.

Functional Cookies

These cookies may remember certain preferences or settings to improve your experience.

Analytics Cookies

Where analytics services are enabled, cookies may help us understand how visitors use the website, including which pages are viewed and how users navigate the site.

Third-Party Cookies

Some pages may contain content or services provided by third parties. These providers may use their own cookies or similar technologies subject to their respective privacy policies.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Third-Party Services and Embedded Content

Our website may use or display services provided by third parties, such as:

• Website analytics services
• Video platforms
• Maps and location services
• Social media platforms
• Security and spam-prevention services
• Hosting and website infrastructure providers
• Other technical services required to operate the website

Embedded content from third-party websites may behave as if you have visited the third-party website directly. These providers may collect information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services before interacting with their content.

7. How We Share Information

El-Misria Engineering does not sell or rent your personal information.

We may disclose information where reasonably necessary to:

• Employees or authorized representatives who need the information to respond to your request.
• Service providers supporting website hosting, security, communications, analytics, or other business functions.
• Professional advisers where necessary.
• Government authorities, regulators, or law-enforcement agencies where required by applicable law.
• Protect our rights, property, website, customers, employees, or business operations.

Where third-party service providers process information on our behalf, we seek to use appropriate contractual, technical, and organizational safeguards.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You should therefore avoid sending confidential information through ordinary website forms unless specifically requested and appropriate safeguards are available.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:

• Responding to inquiries.
• Managing quotation and sales activities.
• Providing requested services.
• Maintaining legitimate business records.
• Resolving disputes.
• Meeting contractual, accounting, legal, regulatory, and security requirements.

The retention period may vary depending on the type of information and the nature of the relationship.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Request restriction of certain processing activities.
• Object to certain uses of your information.
• Withdraw consent where processing is based on consent.
• Request information about how your personal data is processed.
• Request a copy of certain personal information in a portable format where applicable.

These rights may be subject to legal, contractual, administrative, or security limitations.

To exercise a privacy-related right, please contact us using the contact details provided below.

11. International Data Transfers

Because internet services and third-party technology providers may operate across different countries, your information may, where applicable, be processed or stored outside your country of residence.

Where such transfers occur, we will take reasonable steps to ensure that information is handled in accordance with applicable privacy and data-protection requirements.

12. Children’s Privacy

Our website is intended for businesses, professionals, organizations, and general website visitors.

We do not knowingly collect personal information from children for the purpose of providing products or services.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

13. Links to Other Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of external websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

14. Marketing Communications

If you voluntarily provide your contact information for business communications, we may contact you regarding your inquiry, requested quotation, products, services, projects, or related business matters.

Where applicable, you may request that we stop sending non-essential marketing communications.

Essential communications relating to an existing inquiry, quotation, service, transaction, or contractual relationship may still be sent where necessary.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements, or business practices.

When changes are made, the updated version will be published on this page with a revised effective date.

We encourage visitors to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or how your information is handled, please contact El-Misria Engineering through our website:

Website: https://elmisriaeng.com/en/

Contact: Please use our Contact or Request Quote page to submit your inquiry.

We will make reasonable efforts to review and respond to privacy-related requests.

17. Important Notice

This Privacy Policy is intended to provide clear information about El-Misria Engineering’s general website privacy practices. It should be reviewed against the actual technologies, plugins, analytics services, advertising platforms, hosting environment, forms, CRM systems, and other third-party services currently installed on the website.

Where required, the policy should also be reviewed and approved by the company’s legal or privacy adviser to ensure compliance with applicable data-protection laws and regulations.

Last Updated: August 26, 2026